Qualifications

Affiliations

• ALFA International
  • Marketing Managers Practice Group
  • Diversity, Equity & Inclusion, Committee
• Legal Marketing Association (national); Northeast Region (regional); Strategies: The Journal of Legal Marketing, Editorial Board (past)
• Association of Legal Administrators (national); Albany Chapter of the Association of Legal Administrators, Board of Directors (2022-2023), Treasurer (2022) 
• Society for Human Resource Management | SHRM
• Capital District Women’s Bar Association, non-attorney member

Certifications

• Legal Lean Sigma® and Project Management, Legal Lean Sigma® Institute, Las Vegas, NV (2017)

Education

• Cornell University | Human Resource Management (2007)
• Mildred Elley School | A.A.S. Paralegal Studies (1991)
• Hudson Valley Community College | Independent Studies (1990)

Advocacy & Involvement

• Leadership Tech Valley (2013); Steering Committee (2013-15)
• Albany County Bar Association, Law Day Run, Team Leader (2007–19)
• American Cancer Society, Coaches v. Cancer Steering Committee (2010-12)
• WERC (Women’s Employment & Resource Center), Steering Committee (2013)

Leadership

Publications

• Co-Author: “What You Need to Know About Client Feedback Programs” Attorneys at Work: Ask the Experts, Daily Dispatch (September 1, 2015)
• Co-Author: “Who Cares About Martindale Hubbell?” Attorneys at Work: Ask the Experts, Daily Dispatch (March 3, 2015)
• Co-Author: “Does Social Media Really Work as a Marketing Tool?”  Attorneys at Work: Ask the Experts, Daily Dispatch (January 8, 2015)
• Co-Author: “Peer Squared: Look Keenly at Another’s Knowledge” Legal Marketing Association Strategies Magazine (September 1, 2014)
• Co-Author: “Social Media in Legal Marketing – Friend or Foe?” Legal Marketing Association Strategies Magazine (July 1, 2014)
• Co-Author: “What Does General Counsel Want from Me?” Legal Marketing Association Strategies Magazine (May 1, 2014)
• Co-Author: “I Landed a Sales Opportunity, Now What?” Attorneys at Work: Ask the Experts, Daily Dispatch (April 15, 2014)
• Co-Author: “Your Role in Law Firm Business Development: Are You Using Your CORE?”  Legal Marketing Association Strategies Magazine (March 1, 2014)
• Co-Author: “Four Steps to Success or Failure: What Marketing Metrics Are You Using?”   Legal Marketing Association Strategies Magazine (January 1, 2014)
• Co-Author: “Is 2014 Your Year to Be TRENDY?” Legal Marketing Association Strategies Magazine (November 1, 2013)
• Co-Author: “When Potential Clients Ask About Your Fees” Attorneys at Work: Ask the Experts, Daily Dispatch (September 17, 2013)
• Co-Author: “Want Maximum ROI? Know Your Marketing Prerequisites” Legal Marketing Association Strategies Magazine (September 1, 2013)
• Co-Author: “Why Should a Lawyer Blog?” Attorneys at Work: Ask the Experts, Daily Dispatch (August 26, 2013)
• Co-Author: “Beefing Up Your Lawyer Bio? What’s Appropriate?” Attorneys at Work: Ask the Experts, Daily Dispatch (July 22, 2013)
• Co-Author: “Client-Driven Growth Revenue: Tips for Driving Performance and Revenue” Legal Marketing Association Strategies Magazine (July 1, 2013)
• Co-Author: “Does a Small Law Firm Need to Have a Brand?” Attorneys at Work: Ask the Experts, Daily Dispatch (May 16, 2013)
• Co-Author: “The Change Challenge for 20/20 Vision” Legal Marketing Association Strategies Magazine (May 1, 2013)
• Co-Author: “Do Lawyers Still Need Business Cards?” Attorneys at Work: Ask the Experts, Daily Dispatch (April 18, 2013)
• Author: “Movies, Marketing & Professional Development: Beat the Competition and Put the Odds in Your Favor” Legal Marketing Association Strategies Magazine (March/April 2013)